GUCILED optical to meet customer requirements to the satisfaction as an absolute priority.

appear in any place where photoelectric He Guangxi, in order to collect information and data that he will listen to customer needs and requirements, allowing customers to provide for the following three categories of products and services:

lighting projects / Wholesaler, we have taken to improve reliability, easy installation and convenience of our customers use to minimize the cost.
lighting design workers, we can provide high quality LED lighting products to meet the designer effect, and energy efficiency control.
commercial real estate, hotels, offices, shopping malls, business owners, we help our customers reduce energy consumption, improve environmental protection, enhanced light environment of comfort!

GUCILED these three types of optical proposed distinction between clients personalized treatment, with marketing and R & D department while developing products, services, and for three types of customers and end-user demand for tools.

listening to customer needs to do to his satisfaction:

• use all means to increase customer service quality:
• corresponding to special market services.
• create new products, the area, improve the product range and new accessories line, increasing the competitiveness of the region and met with the installation contractors and meetings.

customer service relationship:

• listening to customer needs and customer is responsible for,
• for each geographical region to implement multi-language dialogue and exchange,
• ensure access to and confirm orders,
• answer all the business issues,
• use all necessary means to communicate.

to customers around the world to achieve 100% satisfaction

optimize the supply chain:

GUCILED photovoltaic supply chain, made an important strategic adjustment, and the supply chain as a company policy of value-added services.

supply chain in order to simplify our dealers - wholesalers, export agents and installation work of contractors and end customers.

GUCILED photoelectric required to ensure compliance with customer delivery deadlines.

reliability guarantees:

GUCILED all optical quality of the product warranty period is 2 years.
the quality assurance of products includes sales, installation and use of the period.

service providers:

quality guarantee period, regardless of any problem (except for error handling during transport, the product of improper installation, failure, can not run) our after-sales service will be ready to serve you, make the appropriate diagnosis. Full responsibility in companies where, if necessary, we will replace your new product.